Terms of service

Welcome to Birdy Grey Dept! By accessing and using our website, birdygreydept.shop, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making any purchases or interacting with our website.

1. Acceptance of Terms

By using our website and purchasing products from Birdy Grey Dept, you agree to these Terms of Service and any future updates. If you do not agree with these terms, please refrain from using our website.

2. Products and Availability

  • Product Descriptions: We strive to provide accurate descriptions, pricing, and images of the products available on our website. However, we do not guarantee that the descriptions, images, or other content is error-free.
  • Product Availability: Our inventory is subject to availability. We reserve the right to discontinue any product at any time without prior notice.

3. Ordering and Payment

  • Order Process: When you place an order on our website, you are making an offer to purchase products. We will send you an email confirmation once your order is processed and accepted.
  • Payment: Payments for all orders are due at the time of checkout. We accept major credit cards and other forms of payment as indicated on our website.
  • Pricing: All prices on the website are listed in USD. We reserve the right to change prices at any time without notice.

4. Shipping and Delivery

  • Shipping Methods and Rates: We offer various shipping methods, and shipping costs are calculated at checkout based on your location and selected method.
  • Processing Time: Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a tracking number for delivery updates.
  • Delivery Time: Delivery times depend on the shipping method chosen and your location. We are not responsible for delays caused by the shipping carrier.

5. Returns and Exchanges

  • Return Eligibility: We accept returns on items within 30 days of receiving your order, provided the items are unused, unworn, and in their original packaging.
  • Exchanges: If you wish to exchange an item, please contact us at [email protected] for instructions.
  • Return Process: Customers are responsible for return shipping costs unless the item is defective or we made an error in processing your order.
  • Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method.

6. Intellectual Property

All content on birdygreydept.shop, including text, images, logos, and product designs, is the property of Birdy Grey Dept and is protected by copyright laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Accounts

To make purchases or access certain features on our website, you may be required to create an account. You agree to provide accurate and complete information and maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the fullest extent permitted by law, Birdy Grey Dept is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. We are not responsible for any loss of data, profits, or business interruption that may occur.

10. Contact Us

If you have any questions, concerns, or need assistance with anything related to our Terms of Service, please feel free to contact us:

  • Email: [email protected]
  • Phone: (434) 241-1194
  • Address: 621 Hood St, Lynchburg, VA 24501,US

Thank you for shopping at Birdy Grey Dept!
We appreciate your business and are committed to providing you with high-quality, stylish men's fashion.